Return & Exchange Policy

We want you to be happy with your purchase. If you’re not satisfied, you may request a return or exchange within 30 days of receiving your order, subject to the conditions below.

Eligibility

To be eligible, an item must be unused and returned in its original condition and packaging. Please include your order number with your request. Items that have been altered, damaged after delivery, or returned incomplete may not qualify.

How to Request a Return or Exchange

Please contact us through the Contact Us page within 30 days of receiving your order. Include your order number, the item you wish to return or exchange, and a brief explanation. Please wait for our instructions before sending anything back.

Refunds

Once we receive and inspect the returned item, we’ll let you know whether the return is approved. Approved refunds will be issued to the original payment method. Processing time may vary depending on your payment provider.

Original shipping charges are non-refundable unless the item arrived damaged or incorrect. Return shipping costs may be the customer’s responsibility.

Exchanges

To request an exchange, contact us through the Contact Us page within 30 days of delivery. Exchanges depend on product availability. If the requested item is unavailable, we’ll contact you to discuss the available options.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us through the Contact Us page as soon as possible. Include your order number and clear photos of the item and packaging so we can review the issue and assist you.

Important

Please do not send items back before receiving return instructions. This policy does not affect any rights that may apply under relevant consumer protection requirements.